After you complete the order process and have sent payment, the order appears in our delivery queue in the order in which it was received. Our delivery team will then log into the appropriate game and contact the character specified on the order form. If our delivery team is unable to make contact, an e-mail will be sent to the contact address provided. You may reply to this e-mail or log onto our live chat to verify the status of your delivery.

If your order is in stock we will deliver as soon as possible though this depends on stock levels, order volumes and game server traffic. There occasionally may be a delay with your order. Always come to our 24/7 live help if this happens where we can answer your queries. If no email is in your inbox, feel free to log onto our live chat window and speak with one of our customer service representatives to confirm everything is alright with your order.

We are by far the most secure company out there as we guarantee all our customers against fraud. We have no knowledge of Blizzard banning player accounts that purchase gold from legitimate seller like us (who does not use cheat-ware, robots, and macros to farm gold)

There are various possibilities such as Technical errors like internet down time and incorrect or insufficient information provided. Therefore, it is very important that you furnish us with a valid telephone number and email address for us to contact you. At the same time we will not give the information to the third party.